By: Jeff Simmermon at 09:56 am
I can’t tell you how many times I’ve had to get up from my TV, go to my computer and search for a channel lineup page just to find the programming I wanted — and then had to ferret around some more to find the HD version of the channel I wanted in the first place. When I’m visiting friends or family who also have Time Warner Cable, forget it — everything’s all mixed up all over again.
A new project by Time Warner Cable Carolinas will help eliminate all that hassle for our Carolinas customers, with no more guessing. We’re starting to roll it out today in parts of Charlotte.
Right now, we have several different versions of our lineup throughout North and South Carolina, but soon we’ll have a ‘Common Digital Lineup’.
What “Common Digital Lineup” means is that all channels will be located in the same place on your lineup throughout both states. To make it even easier to find the channels you want, all your channels will be grouped together by category.
For example, kids’ programming will all be in the 200’s and sports will be located in the 500’s.
By rearranging your programming by theme, we are hoping that the types of shows you like to watch will be easier to find because they are all grouped together. Here’s what it looks like:
• 100s- Local Broadcasters & Local Programming
• 200s- Kids & Family, Learning & Discovery, Faith & Inspiration
• 300s- Entertainment, Home & Leisure, Shopping
• 400s- News & Information, Music
• 500s- Sports
• 600s- Movies
• 700s- Premiums, PPV & Events
• 800s- International
• 900s- Music Choice
• 1000s- On Demand
• 1100 and above- High Definition
And, for those channels offered in HD, all you have to do is put a ‘1’ in front of the ordinary channel number to get to the HD channel. For example, you’ll find ESPN on channel 500 and the HD version on 1500.
You may have seen something in the news about this – here’s our own Melissa Buscher explaining it on North Carolina’s News 14.
A complete look at the category based lineup for Charlotte can be found here (PDF). You may want to print out a few to keep near your TV as a reference while you’re adjusting to the new channel lineup.
It will take about 3 months for us to roll this out in all the areas we serve in North and South Carolina. To find out when the TV channel lineup will change in your specific community, click here:
Rollout Plan for Carolinas Category-based Digital Lineup
If you have any additional questions, you may want to try the FAQs on our website. We’ll update this post with news you can use as you navigate your new lineup.
We’re trying to make this as simple and easy for our customers as we can. We know it’s a real pain to have to re-learn cable channels all over again. But hopefully this is the last time Carolinas customers will have to do it — we want this to be a structure and an orderly, logical way to find television programming as easily as possible.
But you tell us – are you having a hard time navigating the new lineup? Do you have a question that’s not covered in the FAQs? Let me know here, and I’ll try and address as many as I can either in the comments or in a future post.