By: Jeff Simmermon at 04:04 pm
If you’re the sort of person who reads David Pogue’s technology column in the New York Times and also reads multi-page articles online (shame on you on both counts if you don’t), you probably saw something pretty interesting about our iPad app this morning. If you’re the sort of person who like to think he’s informed but can’t be bothered actually reading for yourself, here’s the relevant paragraph:
TIME WARNER: New iPad app later this month. It will deliver that amazing live-TV-on-the-tablet thing. No remote-control or DVR-programming features yet, and it will offer only about 36 channels in the first version.
He’s not kidding. We’re working on it pretty hard, and it should be out in a few weeks. You’ll hear about it here.
In the meantime, we have an online portal called My Services that lets you view and manage any number of things involving your account. Right now the most exciting thing that you can do is use our Remote DVR Manager to record shows and movies from your phone or computer. However, we have a lot more services and features coming out this year, and nearly all of them will require you to have a MyServices login and password.
Frankly, registering for MyServices is a little painful right now. You have to have a paper copy of your bill in front of you while you do it, and not everyone loves the UI. We know this, and we’re working to improve the experience.
On the other hand, if signing up for MyServices is actually the hardest thing that you do today, you’re in pretty good shape. If you want to complain about it between now and the time we release our streamlined registration workflow, tell it to this guy. He’ll set you straight.
Look on the bright side: you only have to register for MyServices once, ever, and then you never have to do it again. If you want to enjoy a lot of the products and services that we’ve got coming out this year, I’d recommend that you do this now.
I’ve pulled together a little walk-through of how it’s done here, too.
First, get a copy of your bill. You’ll need this.
Then, register for MyServices by visiting myservices.timewarnercable.com and clicking on “Register for MyServices.”
When prompted, enter your email address and zip code. Using the copy of the bill that you have handy, enter your account number and customer code.
After creating an account, you’ll be prompted to sign in — go ahead and enter your MyServices username and password.
Go ahead and check it out if you haven’t already. Like I said, our Remote DVR Manager is pretty cool — go ahead and play with it if you like.
Trust me – this is a weird little step now, but once you do it, it’s done. And it’s going to pay off later.