Launching the My TWC™ App for Android Phones, Tablets

Dec 14 2011

Launching the My TWC™ App for Android Phones, Tablets

We’re releasing Android-based apps thick and fast this holiday season. Following the release of our WiFi Finder last week, we are pleased to offer the My TWC™ app available this Thursday in the Android marketplace. Again, this kind of a thing is really table-stakes in an increasingly app-driven world, but it’s got to be nice to have all the same.

The My TWC™ app is available for use on Android OS devices (smart phones, tablets) and allows customers to manage their services. Features include

My Account – allows customer to view and manage their services remotely

a. Check your full list of services and subscriptions
b. Check your bill summary and amount due
c. Pay your bill with a credit card, debit card or electronic transfer

Easy access to your Digital Home Phone features:

a. View your incoming call logs
b. Use call forwarding to set home phone calls to be forwarded to any number, like your own cell phone
c. COMING SOON:
Listen to and manage DHP voicemail
View outgoing and missed call logs (in addition to Incoming)

Road Runner headlines – Check recent news headlines from Road Runner to stay on top of the news.

TWC TV ™ – tap on the TWC TV icon to launch the app and manage your DVR scheduled recordings and view TV listings from your mobile device

You can find the app in the Android marketplace – once it’s live, I’ll update it with a link here, too. You have to use the same username/password combo that you use to log into My Services or the TWC TV™ application.

And in case you were wondering: this thing is completely free.

We’re hard at work developing a comparable app for the iPhone and iPad that should be along in early 2012, too. And we hope you’re able to get some good use out of this one. The mobile product team will be following this post pretty closely, so please let us know your thoughts in the comments.

Categories: Android, Content Delivery, Customer Care, Future of the Industry, Product Launches, What's New, app

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10 Responses to “Launching the My TWC™ App for Android Phones, Tablets”

Chad
Dec 19, 2011
at 7:49 am

This app is broken on the Galaxy Nexus with Ice Cream Sandwich, It force closes when opened.
Luis
Dec 19, 2011
at 2:02 pm

This app installed just fine for me (Sidekick 4G) but apparently you have to have a compatible DVR (Motorola or boxes using iGuide do NOT work) I will be calling my local office to see which box I can get that will work with this!
rdweiler
Dec 26, 2011
at 7:32 am

still doesnt work. will not let me log in. tv app for phone works great with same myservices id. but tablet app does not. seen many of the same comments in the android market.
AMiller
Dec 31, 2011
at 12:21 pm

Can login to tv app but myservices app won’t let me login.
Josh Jones
Jan 11, 2012
at 1:08 pm

Awesome! I would love to use this app on my iPhone and on my iPad!
Toolman
Jan 15, 2012
at 12:24 pm

Need access to DVR from iPhone. Thanks !
Jeff Simmermon
Jan 15, 2012
at 5:31 pm

@Toolman – We’re working on that one right now.
Josh Jones
Jan 16, 2012
at 1:33 pm

An iPhone app is very important to me! I would love to be able to schedule my DVR from my iPhone and I really am looking forward to being able to change the channels from my iPhone! The live streaming can come later as long as I get the DVR manager and channel tuning soon!
Santeno
Jan 28, 2012
at 2:02 pm

So when is TWC planning on releasing an Update to the TWC TV app for Android, that allows users to watch streaming TV like they can on the iPad version of the same app?
Timmy
Jun 27, 2012
at 9:27 pm

I’m looking to add rr radio to android app listing.