Jan 19 2012

By: Jeff Simmermon at 06:00 pm

Comments for this post are closed – all comment threads close after 14 days from the original post date.

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73 Responses to “TWC TV™ App Now Available for iPhone”

1. TWCableJim

   Feb 10, 2012
   at 7:55 pm

   @Peggy- If there could be an issue with provisioning if you could please email some account information to twcable.help@twcable.com I would be happy to take a look?

2. Ben

   Feb 12, 2012
   at 7:20 am

   Ok, so I got the app working only to relize even more FAIL! What’s the point of a mobile app if I HAVE TO BE ON MY HOME NETWORK!!! If I’m at home, I’ll watch on my TV. Ugh, does anyone think these things through?

3. Gareth

   Feb 12, 2012
   at 1:12 pm

   Can you use this while traveling abroad?

4. Jeff Simmermon

   Feb 14, 2012
   at 10:37 am

   No – you have to be at home, on your own wireless gateway/network.

5. Peggy

   Feb 21, 2012
   at 11:40 pm

   Jim,
   You said someone would call me.
   No one has called.

   Peggy

6. TWCableJim

   Feb 22, 2012
   at 3:34 pm

   Peggy- I apologize, have you received a call as of yet?

7. Peggy

   Feb 24, 2012
   at 4:48 pm

   NOPE!

8. orion

   Mar 05, 2012
   at 8:16 pm

   Is HBO HD on demand not available?

9. hwci

   Mar 18, 2012
   at 1:47 pm

   I have this app working for the most part. Live TV works with the exception of the Travel Channel. It is part of my Variety Tier that I subscribe to, but is not available in my channel list for Live TV. I e-mailed TW support and a representative left a message saying that I needed a compatible set top box to get that channel. To be clear, I’m not referring to the Guide part of the app, just being able to see the Travel Channel in the Live TV part of the app. Can you confirm that a compatible STB is required for this? If so, why does every other channel appear to work?

10. Harry

    Apr 06, 2012
    at 8:22 pm

    I am unable to watch live TV using this app without switching my internet provider to TWC. Is this correct – that is what I was told by a not very knowledgeable service representative at the 23rd street location? I have heard of “video-only” modems being provided to TWC subscribers who have a different ISP. I have all the other elements (login, standard+ service etc). Please confirm if one is required o switch to TWC internet.

11. Jeremy

    Apr 25, 2012
    at 10:53 am

    Few days ago, maybe a week, the app stopped showing my scheduled recordings. I have many things scheduled, and my DVRs record everything. I uninstalled and reinstalled the app — no luck. I reset my two DVRs — no luck. Anyone had this problem? Anyone know of a fix?

12. Elaine

    Apr 27, 2012
    at 2:20 pm

    Emailed several times at TWC for help on this app and still no help. It always stalls or replays a scence a few times. Not continous streaming. Have excellent wifi signal, as several other wireless devices are working at the same time. Tech seems to believe that uninstalling and reinstalling app helps. Duh…tried that several times, along with hard boot, back up to computer, or even installing it straight from computer. Nope. Your app doesn’t work.

13. Elaine

    Apr 27, 2012
    at 2:21 pm

    To top it off, all the good channels are gone now. No more food network, Disney, USA, etc.

14. Dez

    May 08, 2012
    at 8:23 am

    The app has worked flawlessly for me since I downloaded a month ago. Its nice to have a small portable TV (iPhone) to carry with me into other rooms without the hassles of wires. Makes washing dishes go by faster..:-) and its fun to change the channel on the kids when your in another room.
    The question I have, is the cable box required to use the app? Will the app work if I have just basic TWC cable?

15. Anthony

    May 17, 2012
    at 9:09 pm

    App does not even ‘see’ either one of my two hd dvr’s and hence will not allow programming of said dvr(s), nor will it allow to even view guide. And, yes, this is when connected via wifi to the home nework. Utter garbage. How this passed dev is beyond me.

16. Kerry Kimmey

    May 26, 2012
    at 7:34 am

    Won’t work on my new iphone4s. I log in and it tells me I must be connected to my home network. I’m connected properly. Please fix it. I love this app when it’s working right

17. Adam Stachowiak

    Jun 04, 2012
    at 9:31 am

    y wont my dvr connect to the app. Streaming live tv works but it will not connect to my dvr. How do i connect it.

18. Chad

    Jul 05, 2012
    at 9:53 am

    I thought this would be really cool but there are only limited channels you can watch live and you must be connected to your wifi at home. This would have been perfect yesterday when I was watching the baseball game on YES and had to leave my house for a few minutes. But YES isn’t a channel you can watch live and you can’t leave your house. So I don’t have much use for this app.

19. Jerry Coleman

    Jul 07, 2012
    at 2:10 pm

    For more than one year we have been able to use the Feee TWC TV on our
    iPad, and then, using the Apple Digital Dongle and an HDMI Cable, send
    that video to a TV in my wife’s craft room.  Now, that is no longer
    working and we get an error message saying “TWC TV does not currently
    support HDMI video out from this device.”. Has TWC blocked the ability
    of the signal to be sent from the iPad to a TV?

20. Fran

    Jul 17, 2012
    at 1:57 pm

    From what I’m gathering, I can’t even record a show from work – right. I understand not watching live TV – but through my account name and password, I SHOULD be able to record to my DVR. If this is something I have to be in my network to do, it makes no sense at all. What good is the app. I should be able to send a signal through time warner to record a show….shouldn’t I?

21. Chris

    Aug 11, 2012
    at 3:00 pm

    App is not a value add. Ok, so I now have an extra small screen TV for which I can only watch select programming. TWC is to big of a company not to make their app competitive with other tv channel provider? I expect more from TWC.

    To many draw backs stopping this app from being decent. Come on TWC fix this.

    Maybe ya need to look at DISH’s app. Not perfect either but so much closer what customer’s need/want?

22. Travis Hunter

    Aug 20, 2012
    at 2:36 am

    U should b able to use it anywhere unless u make twc on-the-go wheru can use any wireless connection because if u look at it u have twc at home y not on the go its not rite that u have to have twc internet wat if u already have a internet service at home that u like. I think yall should make a twc on-the-go for people that travel like soldiers and business people. lets make it happen

23. Ed decal

    Sep 10, 2012
    at 12:39 am

    My TWC I-phone app is no longer working. I get a request has timed out. I tried calling TWC today and was put on hold for 30 minutes. They had transferred me to their national help desk, where I a was on hold and no one came back.