February 14, 2012

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Now Launching TWC TV for PC – in Beta

Have you ever been sitting at your computer and thought “man, I would love to watch streaming TV on my iPad, but I don’t want to stand up and walk all the way to the other side of the room to get it?”

If so, you’re in luck. You’re really going to want to clean your feeding tubes out for this one:

Today, we’re launching the beta version of TWC TV,  available on any computer to Time Warner Cable subscribers. That means you can stream live TV right to your desktop computer, as well as manage your DVR and tune your set-top box.

Ever since launching the TWC TV app for the iPad, we’ve been expanding the platforms that our customers can use to get value from their video subscription, and this represents the latest star in that particular constellation.

If you’re interested in checking it out, just visit the website at http://www.twctv.com.

Here’s the full list of features:

  1. Live TV – Users scroll the “channel browser” to see a list of available channels with listings displaying network logo, show name, and episode name.
  2. Guide – Up to 7 days of listings data. Option to filter guide display by “favorites only,” “HD only” or ”available to watch on PC.” You can also set channels as favorites from the Guide.
  3. Set-top box tuning – “Watch on TV” button within the program description to tune an MDN/ODN set-top box directly to the channel.
  4. PC tuning – “Watch on PC” button within the program description to tune PC directly to the channel.
  5. DVR management – Schedule one-time and series recordings on MDN/ODN DVRs directly from the Guide’s show pages. Click on the “DVR” tab to see a list of all upcoming recordings and make changes or cancel recordings.
  6. Search – Ability to search the Guide by show title, episode and/or by person.
  7. Settings – Ability to manage Favorite channels, link to set Parental Controls, choose the Device (STB/DVR) to which you are connected for STB/DVR management, and turn on/off Closed Captioning on the website’s video player.


This will work for both PC and Mac. Here are the supported browsers:

  • Internet Explorer 7.0 and up
  • Firefox 4 and up for mac and windows
  • Safari 5 and up for mac and windows
  • Chrome: Latest stable release which is 17

You’ll need to download or possibly upgrade Silverlight to version 4.

Customers with iGuide or SARA set-top boxes and analog video customers cannot tune their TVs using the TWC TV apps or website. Furthermore, you’ll need a high-speed data connection to use this. If you don’t happen to get our HSD service from TWC or Earthlink,we have to install a “video only” wireless gateway to enable the live video feature within the app. Program guide and set-top box tuning as well as DVR scheduling are accessible from any internet connection both in and out of home.

As always, we will be making refinements and improvements to this over time, adding features, functionality, and fixing bugs in upcoming releases.

+- 116 Comments

  1. jmf's reply

    Do you think it might be helpful to post a link to TWC TV for PC?

  2. Vito Ielati's reply

    Working Great! Can’t wait for more channels to be added!

  3. Jeff Simmermon's reply

    Of course – can’t believe I forgot. It’s in there now.

  4. Santeno's reply

    Good stuff, but where the dickens is the update to the Android app?

  5. motorola870's reply

    Keep getting you error messages saying that I can’t watch channels at this time eventhough I am behind a TWC Extreme 30 connected SBG6580. or this app is offline currently

  6. Andrew Solmssen's reply

    I’m a TWC SoCal customer with a home office, and I have residential cable television service and TWC Business Class internet. I’m prevented from using the Live TV features because of that. Is there a way to make it work?

  7. jimmy's reply

    Signed in and got “we apologize, the application is currently offline”

  8. Ian M.'s reply

    Has the service crashed? I keep getting application offline and when I try watch live tv it does not work. Although when it worked, it did so quite well!

  9. Tom's reply

    I’m getting a message “You Cannot View This Content At This Time.”

    However, I’m able to access my DVR and all other settings EXCEPT Live TV. Anyone else experiencing this?

  10. Mark's reply

    I click watch tv and nothing happens.,

  11. Jon's reply

    Wow works kind of like Hulu but only that it is live TV and I can edit anything I have to record on my DVR. I like this now I don’t need a second cable box and my girlfriend and me won’t have to fight over the TV.

  12. Art's reply

    Does this not work for anyone else?

  13. Rob's reply

    Don’t care about the PC, what about Droid phones?

  14. Ken's reply

    Not working for me – I get “You can not view content at this time.” But I did notice that I am missing channels, the same ones I am missing on my ipad/iphone (and ones I’ve been missing for two weeks and no one seems to know how to fix it).

  15. Ben's reply

    Does it work away from home or is it crippled like the iPhone app? That said, at least it has an HD filter! Navigator doesn’t even have that yet and it’s going on 6 years!!!

  16. chad's reply

    Hmmm anything new on the Android live tv update? I have The new 4.0 ice cream sandwich update on my phone and my tablet, still haven’t gotten the update.

  17. Jason's reply

    I want to stream live TV to my laptop when I am NOT at home. The fact that you must be on your “home network” to stream defeats the whole purpose.

    Not cool.

  18. Tony's reply

    @Andrew Solmssen – not sure if the same would apply, but if you don’t subscribe to TWC Broadband (which is why I wonder if this applies since you do – but business class service – and not instead related to this being Beta), they will come install a “video only” wireless gateway for you.

  19. Scott's reply

    It’s a good starting point, but one of the things it’s lacking is a comprehensive set of preferences that stick with the user account after log-off.

    For example, I can log in & choose my Favorites (channels), but they’re wiped out as soon as I log off.

  20. Josh Jones's reply

    You should make the Mac version and actual app and put it in the ‘Mac App Store’. It would be a stable way use this service without having to worry about installing Silverlight and other internet browser add-ons which can slow the computer down! I am excited about this, though!

  21. Mysti's reply

    All I get is you can not watch tv at this time because you are not connected to your home network. I am taking this to mean a) there is some network set up they forgot to mention or b) if you don’t have internet through time warner cable you can’t use this service. Im guessing is b and if it is. That’s incredibly lame.

  22. mad's reply

    Working Great!!!!I now can enjoy my Live Tv at home on PC.

  23. Jeff Simmermon's reply

    Mysti – this is the same situation for all of our other apps on Android and iOS. You have to be on your home network.

  24. TWCableJim's reply

    @Motorola870- I apologize for the issue if you could please email some account information to twcable.help@twcable.com I would be happy to investigate?

  25. TWCableJim's reply

    Andrew Solmssen- We may be able to provide a wireless gateway router to allow you to view live TV. If you could can you please email some account information to twcable.help@twcable.com so I may be able to investigate?

  26. TWCableJim's reply

    @Jimmy- Are you currently experiencing the same error message?

  27. TWCableJim's reply

    @Tom- If you could please contact us at twcable.help@twcable.com I would like to take a further look into the issue?

  28. TWCableJim's reply

    @Mark- Are you currently receiving a blank screen or an error message when attempting to view live TV?

  29. TWCableJim's reply

    @Ken- If you could please email some account information to twcable.help@twcable.com I would be happy to look into the missing channels?

  30. CrazyEddy's reply

    Well you dont have to be on your home network. Im watching this on the train using Splashtop remote. Dials me into my pc and i get the internet stream off my PC. Very easy. Not as fluid but defintely usable.

  31. Eric P. Wilson's reply

    I just tried this out and got:
    “We apologize, this application is currently offline”

    I’m on a Mac running Lion using Google Chrome 17.0.963.46 and have Silverlight 5 (5.0.61118.0) installed.

    I’m curious why this was built with Silverlight instead of using modern, plugin-free web technologies like HTML5.

  32. Derek Goodall's reply

    I’m a TWC cable and broadband customer but get the following error message.

    You can not view content at this time.
    Live streaming is not available for user’s subscribed package level.

  33. Kevin's reply

    What is the “wireless video gateway”? TWC is my TV provider but not my internet. I am unable to view live TV. Does someone need to come to my house to install the gateway? Is there a charge? Any help appreciated.

  34. Mile L.'s reply

    I had issues with live tv on my imac, everything worked fine except live tv, black screen, in safari and firefox with up to date silverlight plug-ins. Ran through google chrome with no probs, watched Resident Evil while my wife watched her girlie stuff!

  35. Evelyn Dohrenburg's reply

    What does this message means?

    You can not view content at this time.

    To watch live TV, you must be connected to your home network.

    Reload this page.

  36. JustaBob's reply

    Worked great last night, now I am getting message “HTTP Status 599 – unexpected.failure: Failed parsing JSON source: java.io.StringReader@1ef15c1 to Json”. I updated to latest Java version, still getting error.

  37. David's reply

    The features works very well on my PC, picture quality is outstanding. However it doesn’t include any local channels, or other common content like the full ESPN lineup that I get on my TV (only ESPNNews and Classic). I’m sure this is a licensing issue but it is a real drag to hold the customers hostage over business issues. We are customers, we pay our bills, and deserve the full channel lineup on the PC that we get on our TV’s.

  38. Anon's reply

    I’m guessing they went with Silverlight for DRM purposes. I don’t know that you can have digital rights management with HTML 5 for video.

  39. Neet's reply

    Great Stuff, looking forward for remote connection and more number of channels.

  40. TWCableJim's reply

    Eric P. Wilson- I would like to take a further look into the issue if you could can you please email some account information to twcable.help@twcable.com

  41. kat's reply

    Scott,
    A few questions:
    What are your OS and browser version numbers?
    How long were you logged out?
    Did you use a different browser when you logged back in?

    Thanks!

  42. TWCableJim's reply

    Derek Goodall- I do apologize for the issue if you could please email some account information to twcable.help@twcable.com I would like to take a further look into your subscription?

  43. TWCableJim's reply

    Kevin- The wireless gateway is a router that allows you to use our twctv.com and out various applications. We would have to install this device at no additional cost, if you could email some account information to twcable.help@twcable.com I would be happy to assist?

  44. TWCableJim's reply

    Evelyn Dohrenburg- That message means that you must be on your home network to view this content if you are and still receiving that error message there may be more going on. We can be reached at twcable.help@twcable.com if the problem is ongoing?

  45. TWCableJim's reply

    JustaBob- If you could please email us some account information to twcable.help@twcable.com I would like to take a further look into the error messages you’re receiving?

  46. Jose's reply

    All these Browsers but none of them include Opera. I hope that it will be supported soon

  47. Robert's reply

    Working great for me. A little choppy but I suspect that’s Silverlight’s fault (Netflix does the same).

    I have a question though.

    I have a PC hooked to a bedroom TV. I am concerned with bandwidth usage. Is 3-4 hours a day going to be a problem? Or is this something we should use only occasionally?

  48. Vito Ielati's reply

    Is there a list of channels currently available on pc?

  49. menifred's reply

    Every single time I try I get “We apologize, this application is currently offline”. Frustrating.

  50. TWCableJim's reply

    Menifred- I do apologize if you could please email some account information to twcable.help@twcable.com I would be happy to take a look?

  51. Alex's reply

    Would be nice if it was not using Silverlight. Can’t use this on any android mobile device in the home.

  52. Davidvr's reply

    I sent information to that email address but no luck so far. https://video.timewarnercable.com/. They sent back a message asking if my tab was responding… Really?? That doesn’t help at all, I have two windows laptops. A Mac Desktop and Laptop. A iPod Touch, A iPhone and none of them are able to access the twctv live tv despite my having digital cable and a time warner Docsis 3.0 Connection. I thought it might have been my Airport Extreme so I reset my modem out of bridging mode and connected directly to it but It still doesn’t work. Very Disappointing. Can I get some real assistance making this awesome time warner feature work?

  53. TheRRDon's reply

    Will it be expanded so that you can watch streaming TV from *any* internet connection? I can see where someone who travels might really love to see his favorite program on History2 or the Speed Channel which are not generally available on hotel television.

  54. Chintan's reply

    I have the Cisco 8640 and I am getting the “We apologize, this application is currently offline” message. Anyone able to get their issue fixed?

  55. TWCableJim's reply

    Davidvr- There may be a possible issues with your my services login, if you could please email some account information to twcable.help@twcable.com I would be happy to investigate?

  56. TWCableJim's reply

    Chintan- There sounds like there may be a possible issue with the cable box syncing with the application. If you could please email some account information to twcable.help@twcable.com I would be happy to take a look?

  57. zod's reply

    I’m getting the “We apologize, this application is currently offline” error as well in both IE and Firefox. Is there anything I can do to fix that?

  58. TWCableJim's reply

    Zod- There may be a possible syncing issue if you could please email us some account information to twcable.help@twcable.com I would be happy to take a look?

  59. harry's reply

    Id does not work for me either. On my pc i get the same “We apologize, this application is currently offline”. I tried teh droid app, i get an error that says “Sorry, we did not find a compatible DVR or set-top box”

  60. TWCableJim's reply

    Harry- If you could please email some account information to twcable.help@twcable.com I would be happy to take a look?

  61. Josh's reply

    (Oops. sorry, wrong screenshot posted previously. Let’s try that again.)

    I’m on my home network (cable subscription for Internet and TV with TWC,) I’ve got the latest version of Silverlight installed on my MacBook Pro (running Safari 5 on OS X 10.7.3,) I’m logged in, and I see the channel listing, but when I click on any channel all I get is “Loading.” I haven’t been able to watch any TV channel… no video at all. Just the same “loading” message for every channel.

    See screenshot: http://www.fofer.com/sharedimages/Time_Warner_Cable%2C_Inc-20120301-193235.jpg

    Any help?

  62. NHS's reply

    Pointless service until you’re able to use it away from home. If I’m at home, I’ll watch the TV. In 2012, most folks are going to have TVs throughout their house. Not sure why it doesn’t work just like WatchESPN/ESPN3 service. Good start I guess…

  63. TWCableJim's reply

    Josh- If you could please email some account information to twcable.help@twcable.com I would be more than happy to investigate the issue?

  64. Ronald Johnson's reply

    Hey TWCableJim, is doesn’t load at all when I try to use the service. Is this open to all who have TWC 20MB+ and use the Docis 3.0 Modem?

  65. Amanda's reply

    its saying it cannot be viewed at this time i must be on a home network but i am sitting on my couch on my internet i get through time warner.

  66. Mark@Time Warner Cable's reply

    Cool feature to take TV along with us anywhere within the house. But as discussed, is there an android version available.

  67. AnhC's reply

    I am getting this error when I try to login at http://www.twctv.com

    (stb-config)
    HTTP Status 599 – unexpected.failure: Failed parsing JSON source: java.io.StringReader@4dfd83 to Json

  68. RDS's reply

    Worthless service —TWCTV. When I try to view a program on my computer it keeps saying ” you cannot view content and that i must be connected to my “home network”.Guessing my “home network is my att yahoo dsl internet connection?

  69. rjtholl's reply

    “You can not view content at this time.

    To watch live TV, you must be connected to your home network.”

    I get this error for every channel I try to watch even when I parse by “available for PC” on the top – right hand side

  70. Don Blackburn's reply

    first it worked great, now I too have received the message “You can not view content at this time. Since I am using my home network I am assuming it’s because it is still in beta.

  71. Robert's reply

    I can’t get TWCTV.com to work on my computer either. Same as others, it says:

    You can not view content at this time.

    To watch live TV, you must be connected to your home network.”

    I have a compatible cable box, I was able to program my DVR from computer, but no Live TV? Do you need TWC internet service? I have Verizon, but I don’t see why wouldn’t work with any high speed internet.

    Anyone have suggestions? TWC customer service was awful and clueless.

  72. David's reply

    Have used this feature frequently. Today I had a DOCSIS 3.0 modem installed to upgrade my RR service and now I get the dreaded “You can not (sic) view content at this time” even though I clearly am on my home network.

    Suggestions please?

  73. Josh's reply

    I have an iPad and so I’ve had this available to me for a long time at this point. While it’s useful if I’m at home I’m usually going to watch it on my TV. Once this is available outside of the home, that’s when this becomes a game changer. I’m still waiting to be able to watch CNN, TNT and others on their respective website; it’s getting unacceptable at this point!

  74. KK's reply

    I want to watch TWC at work. I have all the compatible equipment. What gives??

  75. Jeff Simmermon's reply

    You have to be within your own home network.

  76. Madstop's reply

    App works great on ipad, ipod and pc. I can now watch a show in bed or on the couch or anywhere else I want. Of course watching shows on a large screen tv is better but having the flexibility to watch any where is very nice! No complaints! The only way it can get better is if we are able to watch via any network through some type of authentication… but I guess Sling may have the patent rights for that?!

  77. tw's reply

    I regret installing. Thought this would be useful app while on the go but if I can only use it on my home network then it will rarely be needed. Kind of contradicts what a “mobile” app should be

  78. john's reply

    does it cost to have it

  79. Nicky's reply

    I get lots of buffering or screen goes black & pixelated… a LOT!

    I have high speed internet and while these things are happening, my download speeds have been between 15 – 19 mbps… what gives?

    It happens on all computers in the house. All newer Macs running wirelessly…

    Service works flawlessly on iPhone & iPad

  80. Chris Hooten's reply

    I’m getting the http status 599 message above whenever trying to log in. Maybe you are working on the servers this weekend? It worked, then stopped on friday, or saturday. If you are working on the servers and have the service down, a message on the web page stating that would be very helpful. (account is under my email)

  81. steven's reply

    How about a live chat feature on this webpage instead of Twitter? I don’t have, don’t want a Twitter account and a chat feature would be so much faster than waiting on email.

  82. Smoke's reply

    I have the same issue as Nicky, frequent buffering, and black screens with pixelation, a LOT.

    I’ve noted that pixelation occurs shortly after a buffer, every single time, thus, the message itself or something within that process could be what disrupts the signal.

    Following that line of thought, if a buffer were to happen so quickly you didn’t see it, it could still be triggering this behavior. (Thus, you may have one bug, showing itself in multiple ways.)

    You should trust me, and check out the entire buffering mechanism from head to toe, I’m 99% certain the problem lies there.

  83. Mysti's reply

    I have two boxes. One box is on the special list of boxes that work with this service (no one mentioned this, nor is it on the info for the android app.) On windows on Chrome, I get “This feature is not currently available”.

  84. mark's reply

    Signed in and “we apologize, the application is currently offline”

    Good for nothing?

  85. d3vildoc's reply

    What is the point of TWCTV only working on your home network. Nearly every American has multiple TV’s in their home today, and would probably like to watch their favorite shows on the road the way HBO GO is set up. I find it difficult to believe that this beta is having this much difficuty, If I could switch back to comcast I would in a heartbeat.

  86. Todd's reply

    Two things to remember… 1: You must have TWC for both cable TV AND Internet. 2: To program your DVR, you must have one of the approved TWC models listed on their website. Also, keep in mind that this is still in beta. I have been pretty lucky and had no problems. If I happen to have high traffic on my wifi, I will occasionally experience some pixilation. But this is a better trade-off than seeing a “buffering” wheel or dropped frames.

  87. Ed Gold's reply

    Worked fine until this weekend now getting this message…. Any way to correct this…

    HTTP Status 599 – unexpected.failure: Failed parsing JSON source: java.io.StringReader@fdefc to Json

    type Status report

    message unexpected.failure: Failed parsing JSON source: java.io.StringReader@fdefc to Json

    description Cannot find message assoc

  88. Chuck's reply

    HTTP Status 599 – unexpected.failure: Failed parsing JSON source: java.io.StringReader@fdefc to Json

    type Status report

    message unexpected.failure: Failed parsing JSON source: java.io.StringReader@fdefc to Json

  89. jenmo's reply

    I get a message telling me this feature (LIVETV) is unavailable at this time.

  90. Elise's reply

    Honestly, what’s the point of having this work only when you’re at home. Isn’t that what the tv is for? This application makes no sense unless you can use it when traveling, like I am now, in a hotel with no tv’s, wanting to see the morning news but all I get is, “sorry, but to see this you need to go home”. Absolutely stupid until it is available outside of my home.

  91. Richard's reply

    no pictur is streaming. I see “WATCH on TV” button, but I want to “watch on PC”

  92. John's reply

    Doesnn’t work half the time when I AM home.

  93. Sam's reply

    (stb-config)

    HTTP Status 599 – unexpected.failure: Failed parsing JSON source: java.io.StringReader@65100e to Json

    type Status report

    message unexpected.failure: Failed parsing JSON source: java.io.StringReader@65100e to Json

    description Cannot find message associated with key http.599

  94. Ben's reply

    this is awesome but will i get charged using this

  95. fred's reply

    So from the feedback above ,in order for this to work you have to be home and near some TWC internet. But from the above blog it states that you should be able to access this service anywhere as long as you have high speed internet. I try to log on from my Laptop and get the message this service is not available? So is this app down or what ?

  96. Wendell's reply

    What is Time Warner thinking?? Let me see now I can download the app and watch it on my 15″ pc or download app and watch it on my 3″ smartphone or I can watch tv on my 60″ bigscreen. Thought this was going to be nice, I could take my pc to the camper and watch Time Warner from there but NOPE you have to have your Time Warner WIFI signal only, for this stupid thing to work!! What good is this app if the thing is not mobile??? Mobile? HELLO TWC!!!
    I guess I will drop my tv and go with a Dish service good bye TWC!!!

  97. Mack's reply

    This makes no sense why is it not available to stream OUTSIDE of your home WiFi. If Im at my home ill just turn on the 60″ tv and watch my desired program. Why would I want to watch it on a little IPad or sitting in front of my PC if I have a big TV just in the other room. This has the possibility to be a great service but come on..it needs to be available for when Im traveling and NOT AT HOME.

  98. star's reply

    I’m trying to watch live tv on my laptop and it is telling me this feature is not avalible at this time. ?????

  99. ed's reply

    Live TV quit working for four or five days now???

  100. Duane Rodgers's reply

    This thing doesn’t work at all , channels wont change , you can’t get to the favorite channels. it tells you to choose them every time. when you click something it doesn’t respond.

  101. Duane Rodgers's reply

    Connected to pc on my home network. I still get “This feature is not available at this time.” rebooted cable box 3 times.

  102. Juan Valdez's reply

    Doesnt work on my PC. Impressive message says This feature is not available at this time.

  103. Mr D's reply

    “This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”

  104. Mr D's reply

    “This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”“This feature is not available at this time.”

  105. BrightHouse's reply

    WHEN IS THIS EVERY GONNA COME TO BRIGHT HOUSE!!!!!!!!!!!!

  106. Just Me's reply

    Oh look, in their fit of anger someone has found the copy and paste buttons… congratulations.

  107. Sugarbear's reply

    Im trying to watch it on pc i get a message this feature not available at this time. This is aug 2012 it should be working

  108. jrs2771's reply

    Works perfectly on my home computer.

    On my computer at work, the DVR management says:
    DVR Management Unavailable, Disabled by parent account.
    I am the only person on the account….

    The Live TV message says:
    This feature is unavailable at this time.

  109. Jason Arroyo's reply

    This sucks you have to be on your him network to use this. If I’m home why the hell so I want to watch tv on my computr???

  110. msciarrino's reply

    says not available at this time

  111. David Virag's reply

    I tried using twc tv on my PC. It tells me I need to install Silverlight. It is installed but it still says it need to install it. What is the problem?

  112. Elizabeth's reply

    I am trying to use my time warner my services and watch tv live on my Windows 7 computer. Hp. I do not get a picture and only sound in google chrome . I get both in IE but it always buffers and I can’t stand watching like that when in internet explorer which was why I switched to google chrome. In the last month I have been unable to watch in google chrome. Do I need updates and if so can you send me links to all that I would need to watch again via google chrome?

  113. Elaine Vermazen's reply

    A week ago, I was able to manage my DVR recordings on my TWC TV app … now it is not working. I have since deleted and reinstalled the app, but still no go. Was that feature eliminated? Thank you for your assistance.

  114. Paul Horvat's reply

    Hi,
    I am watching the “Live TV”on my PC and I cannot watch many channels from the Guide? IS there a way to manually add channels to the Live TV list?

    Thanks!
    Paul

  115. Joe Lorenzo's reply

    I am watching TWC TV on my IMac. Every time I move the mouse, the channel listing pops out of the left side of the screen. If I click on it, it goes back, but then comes right out again. How do I get this to go away?

  116. Andrew Russell's reply

    Hi Paul, there is no way to manually add channels to the TWC TV App. Actual channel availability depends on your level of service, and due to contractual agreements not all channels are available for mobile viewing. Hope this helps!

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