Cross and Control Your Social Stream With Time Warner Cable’s Social One

Oct 22 2012

Cross and Control Your Social Stream With Time Warner Cable’s Social One

Keeping up with my social (media) life can be a real challenge: I have 336 friends on Facebook, and over 500 connections on LinkedIn. For me, AIM is an invaluable business tool that I use every day. I really need to get my followers (11) up on Twitter, and I haven’t checked MySpace or Bebo in ages. If you’re under 30, my numbers aren’t particularly impressive. But I am, in fact, an early adopter and have had a social profile online with one-or-more social networks (does anyone remember Friendster?) since the early 2000s.

For the past year – through contract negotiations, product design, development, and eventual launch – I’ve been relying on Time Warner Cable’s Social One to stay connected with all of my social networks. Available as a downloadable application or Firefox browser add-on, Social One brings in every status update, every shared article, every instant message and pithy tweet into a single social stream that makes it easy for me to stay connected with my entire network – without visiting multiple social sites.

Here are just a few of the things that surfaced through Social One this week:

- Apple’s total smartphone web traffic share has climbed to 46% with the iPhone 5
- Taylor Swift and Ethel Kennedy are apparently “fascinated by each other”
- Your pacemaker could be the next target for computer hackers
- Google Ventures is interested in investing in radical life extension and cancer cures
- A grad school classmate is looking for a new opportunity (and she’d be great at TWC!)

Is everything in my social stream relevant to me? Absolutely not. My social stream is a melting pot of news headlines, personal musings, and career updates generated by a melting pot of people – former classmates, post-college friends, and co-workers who have long since disappeared from my everyday life.

Pre-social media, we would have gradually lost touch, reconnecting at the occasional happy hour or by sheer coincidence. With Social One, I don’t miss out on the neighborhood news, still get the inside jokes, and can share in life’s little joys with old friends.

Despite my social enthusiasm, the trend toward over-sharing leaves me cold. If you’re an over-sharer, chances are that your posts go ignored by my social stream. But I’d guess that most social users are more like me. I keep my LinkedIn profile updated, and post to Facebook once in a while. My most recent pictures are over a year old. You can count my tweets on one hand. Yet I rely on my social networks to stay connected: Social One is – collectively – my interactive address book, personalized news broadcast, and the class reunion that doesn’t end.

You can download Time Warner Cable’s Social One at www.rr.com/socialone.

Categories: Cool Stuff, Future of the Industry, In the Community, What's New

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7 Responses to “Cross and Control Your Social Stream With Time Warner Cable’s Social One”

Janice Jones
Oct 24, 2012
at 1:03 pm

since the new software was installed I’ve had so many problems. The clock does not show, the pictures freezes,the “please wait” stays on. I have to reboot four or five times a week. I thought this was only happening to me but friends in New York have the same problems.
Jolene Wiggins
Oct 24, 2012
at 2:00 pm

Hi Janice – We haven’t received any reports of the issues that you describe affecting Social One, please do feel free to contact us at TWC.SocialOne@twcable.com. We’ll be happy to help troubleshoot.
Sean G
Oct 24, 2012
at 2:27 pm

Hi Janice. I am not sure how the Social One application would affect the rest of your computer this way. Which software are you talking about exactly? You can receive support for Social One if you email twc.socialone@twcable.com. Thanks.
JordanH
Oct 26, 2012
at 1:56 pm

Janice we would be happy to look into the issues for you. Please email us twcable.help@twcable.com
Tom
Oct 27, 2012
at 12:36 pm

Had to reboot the modem 4 times today, and it’s only just past noon.

The net is extremely slow and choppy when it works. I understand that I you offer faster service for $10 more/month or something. But I’m not going to pay more for something you’re not able to provide on the most basic level.

Called four times this week and was disconnected 3 times, simply gave up after too long a wait the fourth time.

I want my money back. In fact, I want to be compensated for my time. Most of all, when the revolution comes, I want to see Time Warner corporate bodies in the ditch for corporate thieves and traitors.
Tom
Oct 27, 2012
at 12:38 pm

Oh, by the way, can you say FIOS?
TWCableBrienH
Oct 30, 2012
at 12:43 pm

Tom,

Sorry for the frustrating experience you’ve had with us. If you could email with your account number, or the name and address on the account, we’ll investigate and get the connection issues resolved. TWCable.Help@twcable.com

Thanks,
Brien
TWC Social Media Customer Care