By: Ingrid Simunic at 04:13 pm
Amidst all the hype surrounding the iPhone 5, Time Warner Cable has been quietly working to add a slew of new features to your trusty home phone. The centerpiece of this transformation is what we call VoiceZone™, which enables you to get more value from your phone service whether you’re on your computer, watching TV, or on your mobile device. Best of all, VoiceZone is FREE—it’s included with your Home Phone and Voicemail subscription.
VoiceZone™ Connect is a downloadable app that provides easy control over your Home Phone features from your Windows PC or Mac. You can see incoming call notifications with Caller ID; send calls directly to voicemail; forward calls to a different number; or just ignore the calls and make the phone stop ringing!
VoiceZone™ Connect also includes Visual Voicemail, enabling you to view your messages and listen to them in any order; see a list of recent incoming calls and a contacts list for storing names and numbers for frequent contacts; and “Click to Call” so you can initiate a call from your home phone to any number displayed in your call log, visual voicemail, or contacts list.
Another new app is VoiceZone™ on TV, which gives you control over your phone service from your Time Warner Cable TV remote without ever leaving your couch
VoiceZone on TV adds to Caller ID on TV by enabling you to use your remote to send a call to Voicemail or ignore the call. Either action stops the phone from ringing so you can get back to your show. For a particularly engrossing program, you can also turn on “No Calls Now,” which prevents any further phone interruptions by turning off the ringers on all home phones as well as Caller ID prompts until the show ends. At that point, your Home Phone service will return to normal and notify you of any missed calls or new voicemail messages.
Like VoiceZone Connect, for select set-top boxes, VoiceZone on TV also provides Visual Voicemail and allows you to play your messages in any order through the TV and with a press of the remote, return the call.
When you’re on your mobile phone—home or away—VoiceZone will now also be accessible from the My TWC™ app for iPhone® and Android™. The My TWC app will now include access to visual voicemail, a list of incoming calls and the ability to manage call forwarding for your Home Phone.
We hope you’ll give these new apps a try—download the Windows or Mac app, play around with the new Caller ID on TV, and download the My TWC app to your iPhone or Android device. You’ve got nothing to lose—they’re all free with your Home Phone and Voicemail subscription—and they’ll help you Enjoy Home Phone Better.
If you already use Time Warner Cable¹s home phone, you can check out VoiceZone and download VoiceZone Connect here: voicezone.timewarnercable.com.