If you ask most people that work here, they pretty much like their jobs. I’m really, genuinely proud to work at Time Warner Cable right now. We’re doing everything that we can to help out on Staten Island, and there’s more to come.
For example, this article from the Staten Island Advance – as always, it’s worth reading the whole thing (linked here), but here’s a key excerpt:
According to spokesperson Eric Mangan, TWC already has mobile device charging and WiFi stations deployed around the South Shore.
“Staten Islanders are using these stations to charge up and stay communicated with friends and loved ones,” said Mangan. “And we’re opening up our store at 2845 Richmond Ave on Sunday so people can watch the NY Giants game and enjoy some pizza and wings.”
Here’s other things Mangan said TWC is doing for Staten Island:
– Equipping our mobile stations with hard-line phone service
– Bringing laptops to the stations so people can do things like file insurance claims
– Deploying street teams to literally walk around neighborhoods to see if they need Customer Care from TWC.
“If they have, for example, damaged equipment, we’ll swap it out for them right on their driveways. Or, for customers with heavily damaged homes, we’ll talk with them and help them suspend their accounts,” explained Mangan.