This month, we’re boosting the maximum download speed for our Standard Internet service by 50 percent – taking it from 10 to 15mbps across our footprint nationwide.
If you’re a Standard Internet customer, you’ll get the speeds automatically when they are rolled out to your division. However, if you want to upgrade immediately, all you have to do is press the “Reset” button on your modem. If the modem doesn’t have a “Reset” button, simply unplug the power to the modem for 10 seconds, plug it back in and reboot your computer.
If you need even more speed to telecommute, work with huge files or have a household with several power users, we do offer tiers of service with download speeds up to 50 mbps. To learn more, visit us at twc.com.