July 25, 2013

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Glenn Britt Retiring at Year’s End, Rob Marcus Succeeding Him as Chairman, CEO


Glenn Britt (pictured left) announced today that he will retire at the end of the year as Chairman and Chief Executive Officer of Time Warner Cable. Earlier today, the Time Warner Cable Board of Directors elected Rob Marcus (pictured right), our current President and Chief Operating Officer, to succeed Glenn as Chairman and CEO, effective January 1, 2014.

Glenn is a cable industry pioneer who started his career at Time Inc. in 1972. During his tenure, Time Warner Cable has flourished as a leader in technology with the introduction of innovations including high-speed Internet, Video On Demand and Voice over Internet Protocol.

Rob joined Time Warner Inc. in 1998 and moved to TWC in 2005. He was named Chief Financial Officer in 2008 and worked with Glenn during our spin-off from Time Warner Inc. in 2009. He also led TWC’s successful acquisitions of Adelphia, NaviSite and Insight to expand TWC’s footprint and services.

About Rob, Glenn had this to say: “I have known Rob and worked with him in his various roles for over 20 years. He is a strong and strategic decision maker. He has a deep understanding of our business. He has the experience and the leadership ability to take TWC into the future.”

About our current CEO, our future CEO had this to say:

You can also visit our Making Connections website to learn more about TWC’s rich heritage from Glenn and Rob, including their thoughts on the spinoff from Time Warner, cable competition, TWC values, and more, like this clip of Glenn talking about the launch of TWC’s broadband business.

You can read the full text of our press release below, and a really thoughtful piece in the New York Times here.

NEW YORK, NY, July 25, 2013— Glenn A. Britt, Time Warner Cable’s Chairman and Chief Executive Officer, announced today that he will retire at the end of 2013. The Time Warner Cable Board of Directors, at today’s regularly scheduled meeting, elected Robert D. Marcus, currently the Company’s President and Chief Operating Officer, to succeed Britt as Chairman and CEO effective January 1, 2014. Mr. Britt will remain on the Board in a non-executive role at that time.

In addition, Mr. Marcus was elected to the Company’s Board of Directors, effective immediately.
“Glenn has been an outstanding leader, transforming Time Warner Cable into an entertainment, communications and information powerhouse. He is a true visionary in the development and use of cutting-edge technology,” said N.J. Nicholas, Jr., lead director of Time Warner Cable’s Board. “The Board is confident that Rob is the right person to lead the company into the future. He has the vision, financial prowess, operating acumen and unrelenting drive that make him the ideal CEO. The Board is also very pleased that Glenn will remain Chairman and CEO through 2013 as part of our thoughtful and seamless transition process.”

“I have had the privilege of being in this industry for more than 40 years and witnessing first-hand the most momentous evolution in communications technology ever experienced – we have truly been at the forefront of changing the way the world communicates,” Mr. Britt said. “I’m proud that we’ve built a great company by understanding consumer trends and changing technology and working to put the two together to develop products and services people want. I’m proud that we have returned significant value to our shareholders. And I’m most proud of the 52,000 TWC employees who come to work every day focused on meeting our customers’ needs. I admire their dedication, and it’s been a true pleasure to be their colleague for the past four decades.

“I love this business, but I’m ready to retire knowing Rob is ready to lead,” said Mr. Britt. “I have worked with Rob for more than 20 years in his various roles, and worked side by side with him for nearly eight years as a member of the TWC senior management team. He is an accomplished executive, a strong strategic decision maker, and has a deep understanding of our company, our industry and what it will take to lead TWC into the future.

Mr. Marcus said, “I am honored to succeed Glenn when he retires at the end of the year. Time Warner Cable is a great company, and I have tremendous respect for the commitment, intellect and inspirational vision with which Glenn has led us. Our competitively advantaged network, talented employees, robust customer base and strong tradition of innovation position us to build on the successes of Glenn’s tenure. I look forward to leading our Company into a new era of world-class products, outstanding customer service and continued growth.”

Mr. Britt, 64, became TWC Chief Executive Officer in 2001. During his tenure, TWC has been a leader in technological innovation with the introduction of high-speed Internet, Video on Demand and Voice over IP. The Company has received eight technical Emmy Awards for its innovations. Mr. Britt oversaw TWC’s emergence as a publicly traded company, and he’s grown it from a $6 billion operating division into a $21 billion national, high-profile business in a highly competitive industry.

Mr. Marcus, 48, joined Time Warner Inc. in 1998 and moved to TWC in 2005. He was named Chief Financial Officer in 2008. He worked side by side with Mr. Britt during TWC’s 2009 spin-off from Time Warner Inc. Since that time, TWC’s stock price has risen 360%, outperforming all the major indexes and the industry as a whole.  Mr. Marcus also led TWC’s successful acquisitions of Adelphia, NaviSite and Insight to expand TWC’s footprint and services. Under his financial leadership, TWC established a disciplined capital allocation strategy that was emulated by many other leading S&P 500 companies. Mr. Marcus was named President and Chief Operating Officer in 2010, and oversees the company’s operations, including Residential Services, serving more than 14.7 million customers; Business Services, serving more than 579,000 small, medium and enterprise sized businesses; Media Services, the advertising arm of TWC; and Technology and Network Operations.


  1. Jason Schwartz's reply

    I guess his first order of business is to raise the cable modem rental fee. Just when I thought you’d hold off on these bogus fees we get nailed with an increase only a year after implementing this new fee in the first place. FiOS can’t come to my building fast enough.

    This is another reason when TWCB calls my office forums to switch providers I let them know there’s no way in hell I’d switch to a slower, more expensive service. At least my office has options as the building has fiber from Cogent.

  2. Wayne Penn's reply

    DON’T BACK DOWN AGAINST CBS!! Hold your ground!! I can find something else to watch for awhile. Thank you for having the guts to stand up against the evil networks!

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