November 14, 2013

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TWC IntelligentHome Now Available In NYC

IH Monitor & Camera

Time Warner Cable IntelligentHome opened its doors this month to New York City. With the addition of the Big Apple, this next-generation service is now available to 95 percent of the company’s customers, nationwide.

IntelligentHome is TWC’s home management and security system that puts customers in control with the use of an in-home touchscreen, laptop or mobile device. Wireless technology allows users to remotely adjust their thermostat and lights, while providing the freedom to monitor surveillance cameras and other security safeguards – even when they’re not at home.

As part of the official launch in NYC, Time Warner Cable recently showcased IntelligentHome to the news media at the West Village home of Ed Bennett, the former CEO of VH1. You can check out the event in the video below.


Reporters from Time Magazine, the New York Times, Wall Street Journal, Bloomberg, PC Magazine and NY1 attended the demonstration. Here’s a look at PC Magazine’s overview of the IntelligentHome services showcased at the event.

TWC launched IH in 2011, but the company has been in the home security business since 1981 – a little-known fact that was featured in an Untangled article earlier this year.

A lot has changed since 1981. With advancements in technology, IntelligentHome is not only mobile-friendly and filled with new features, but the service is already garnering results. In August of this year, police used surveillance video from an IntelligentHome to search for burglars who broke into a house in Kansas City.

In fact, TWC employs its own dedicated “Five-Diamond” rated emergency response center, giving customers immediate access to fire, police and medical crews in case of an emergency.

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