April 27, 2016

Thumbnail Photo

Share

       

Stay On the Grid, On Top of Calls, and in the TV Loop This Travel Season

Spring Break has come and gone, Memorial Day is near, and summer is on the horizon. Whether your warm weather travel plans mean you’re taking a road trip or picnicking at the local park, you can stay connected to your favorite TWC services. Watch this trio of videos from our Self-Service Solutions how-to video series to learn how you can tap into TWC WiFi service while on the go, and use that connection to enjoy other TWC products and services.

Download the TWC WiFi Finder App
Just because you’re leaving home doesn’t mean you have to sacrifice fast, reliable Internet. In the video below, customer care representative Shawn explains how to download our WiFi Finder app and use it to locate and connect to 500,000 TWC and partner hotspots while traveling.

Download the Phone 2 Go App
Once you’ve gotten onto WiFi, enjoy the benefits of your TWC landline service from your mobile or tablet using our Phone 2 Go app. Watch new hire coach Josephine explain how you can download this free app, and use it to make calls (including video) and check voicemail while away.

Download the TWC TV App

If your hotel TV options are less appetizing than your at-home media offerings, we’re your back up plan. Learn how to download the TWC TV app from TWC help agent Dimitri, and use it to enjoy dozens of live TV channels and thousands of On Demand films and TV shows while on vacation.

For the full collection of Time Warner Cable Self-Service Solutions videos and more self-service tools, visit twc.com/service.

Comments for this post are closed – all comment threads close after 14 days from the original post date.

If you are having trouble or need assistance with your phone, cable, or broadband service, please contact our Online Care Team at twcable.help@twcable.com, or at @twcablehelp on Twitter.