April 08, 2016

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TWC Featured in U.S. Chamber of Commerce Disaster Preparedness Report

Last week, the U.S. Chamber of Commerce Foundation Corporate Citizenship Center (CCC) released, “A Unified Front: Business Partnerships for Effective Disaster Preparedness, Response, and Recovery.” This report is a compilation of 17 case studies that highlight how the private sector can, and does, play a significant role in every phase of the disaster relief process. Over the past 15 years, the CCC has worked with companies to identify strategies and best practices for dealing with disasters.

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TWC employees in Austin speak with experts following a disaster preparedness session.

Time Warner Cable (TWC) is proud to be featured in the guide with our article, “Connecting our Employees to Disaster Preparedness.” The piece provides an overview of a best practice that TWC put in place to help our employees know what to do before, during, and after natural disasters or severe weather emergencies. In September 2015, to coincide with National Disaster Preparedness Month, TWC launched an employee disaster preparedness program. We selected Central Texas as our launch site because this area had been impacted by severe wildfires and flooding. TWC hosted three employee disaster preparedness training sessions at TWC’s Austin office. The goal of these sessions was to provide employees with critical information and resources to help them be more “emergency aware.”

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TWC employees in Austin hear from experts during a disaster preparedness session.

TWC’s Business Continuity Management (BCM) Team, TWC Network Operations Center, and the TWC News and Programming group were instrumental in leading our training sessions. Our TWC News Director moderated our panel of experts that we recruited from The American Red Cross, The City of Austin Office of Homeland SecurityThe Travis County Offices of Emergency Management, The Texas Department of Animal Control, and TWC News Meteorologists. The presenters focused on the importance of personal awareness and challenged attendees to have a plan, create an emergency kit, and practice an escape route to safety. Following the sessions, the presenters staffed booths and shared additional information and resources with our employees.

The positive response from the session in Austin, led TWC leaders to implement the program in Dallas, TX later in the year. Select TWC locations have already started putting on these trainings for employees in 2016.

Check out our full case study on page 16 of this year’s report that can be accessed here.

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