Jay Gormley

Director, Content Production

TWC Techs To The Rescue

It’s not an everyday occurrence, but with over 18,000 technicians working in 29 states, and often inside customers’ homes – emergency situations happen from time to time. Such was the case earlier this month when two Time Warner Cable service technicians in North Carolina and...

Business Customers Perk Up With PerkZone®

It certainly wasn’t your typical Hollywood casting call. When the Time Warner Cable Business Class team needed people to star in a series of TV commercials, they went searching for real customers – and all it took to perk up some ears was a...

Turning Holiday Sales Into Merry Momentum Year-Round

It’s time to put a bow on the 5th and final part of our holiday help series aimed at giving small businesses the edge they need for a sensational season and beyond. We know how important the holidays are to you and your business....

Small Businesses Enhance The Holidays With TWC Technology

In the first three parts of our Holiday Help series, we provided business tips on getting the most out of Black Friday, Small Business Saturday® and Cyber Monday. Most savvy retailers understand the importance these three days hold in the retail industry. But what about the...

Why TWC Invests In WiFi

With the holidays approaching, take a look up and you’ll see more than just the twinkle of colored lights. You might also see one of our TWC WiFi® Hotspots providing wireless access to your mobile device. Whether up in the air, in your home or...

Small Businesses and Cyber Monday Just Seem To Click Together

No secret here – Americans love to shop. But the way we shop has changed dramatically over the years. Retail analysts predict more than 40 percent of us will either browse or purchase gifts online during the holidays. The busiest online shopping day of...

Time Warner Cable Posts Best Third Quarter Ever

Time Warner Cable today reported its best third quarter subscriber performance ever as continued investments in our network, equipment, products and customer service fueled strong customer growth. “We continue to be single-mindedly focused on improving the customer experience,” TWC’s Chairman and CEO Rob Marcus...

Small Business Saturday Means Big Opportunities During The Holidays

If you’re wondering about the power of small businesses, consider the fact that an entire day is dedicated to small businesses during the holidays. Since many of these up-and-coming entrepreneurs generate a big chunk of their revenues during the season, now is the time...

Getting Your Small Business Ready For The Holidays

It’s the holidays and you own a small business. It’s “go time!” Did you know that many small businesses generate 20 percent to 40 percent of their revenues during the holidays. With numbers like that – ’tis the season to get a jump on the...

TWC To Launch Papal Visit Channel

Time Warner Cable will offer uninterrupted coverage of the pope’s historic trip to Cuba and the United States for customers on its special Papal Visit Channel on 199, and on channel 299 in Illinois, Indiana, Kentucky, West Virginia and parts of Ohio. The channel will...