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Jeff Simmermon
Feb 02 2012

By: Jeff Simmermon at 05:11 pm

We’re Launching a New Brand Campaign During the Super Bowl – With Ricky Gervais

I’m not much of a football guy, personally. I pretty much got into Web content creation because I’m from the South and I don’t appreciate football or musical theater – so the actual game part of the Super Bowl leaves…

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Categories: Content Delivery, Cool Stuff

Jan 27 2012

By: Jeff Simmermon at 05:31 pm

Making Sure Customers Get the Online Help They Need: Blogs, Tweets, and Forums

I don’t mind giving some big credit to the TWCable Help/Online Care Team every chance that I get. They work really, really hard monitoring Twitter and our Facebook page for customer care problems and getting people in touch…

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Categories: Customer Care, Future of the Industry, In the Community, What's New

Jan 19 2012

By: Jeff Simmermon at 06:00 pm

TWC TV™ App Now Available for iPhone

Minutes after we launched the TWC TV™ for iPad® app last March, people began asking for it on Android and on the iPhone. It’s only natural – the universe of handheld devices is expanding fast, and we’re working hard…

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Categories: Content Delivery, Cool Stuff, Future of the Industry, app

Jan 10 2012

By: Jeff Simmermon at 02:26 pm

The Wait Is Over: All Time Warner Cable Customers With HBO Can Now Use HBO GO/MAX GO


Finally, something we have all been waiting for. You have no idea how much it pleases me to be able to say this.

Today, right this minute, after a long negotiation and a brief beta test:

TIME WARNER

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Categories: Content Delivery, Cool Stuff, Future of the Industry, In the Community, Product Launches, Programming, What's New

Jan 04 2012

By: Jeff Simmermon at 02:12 pm

The HBO GO/MAX GO Beta Trial Starts Today

We’re all pretty excited to finally be delivering HBO GO/MAX GO to our customers after a short beta trial. That trial starts today and should last several days, with the HBO GO/MAX GO app available to all…

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Categories: Android, Content Delivery, Cool Stuff, Customer Care, Future of the Industry, Product Launches, TV Everywhere, What's New

Dec 22 2011

By: Jeff Simmermon at 09:20 am

We Have A Deal With NESN: Looking At You, MSG Networks

We’ve got a little good holiday news for sports fans — our carriage of the New England Sports Network will continue uninterrupted.

From the official press release (linked text goes to the whole thing):

Time Warner Cable announced

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Categories: Content Delivery, Customer Care, In the Community, New York City, Northeast, Programming, Retransmission Consent

Dec 19 2011

By: Jeff Simmermon at 05:58 pm

Relax – We’re Not Going to Pull the MSG Network

You may have heard that we’re having a business dispute with MSG networks, a fairly normal occurrence for this time of year. It’s becoming pretty standard in the cable world. Programming costs are skyrocketing, and networks try to make us…

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Categories: Content Delivery, Customer Care, Digital Cable, Future of the Industry, In the Community, New York City, Northeast, Programming, Retransmission Consent

Dec 16 2011

By: Jeff Simmermon at 08:51 pm

We Just Signed a Deal To Deliver HBO GO and MAX GO to Our Customers

Everything, absolutely EVERYTHING that I have posted on here, on my Twitter page, and seen on our Facebook page for the past 6 months or more has been met with the same followup questions:

  • When are you getting

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Categories: Content Delivery, Cool Stuff, Customer Care, Future of the Industry, Product Launches, Programming, What's New

Dec 15 2011

By: Jeff Simmermon at 11:23 am

Now Launching the TWC TV App for Android Phones

A couple weeks ago, we announced that we were launching our TWC TV App for Android Tablets. A number of people were excited, and a number of other people said “hey great, when can I use it…

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Categories: Android, Content Delivery, Cool Stuff, Future of the Industry, Product Launches, What's New, app