Check Out Our New TWC Media Campaign

The advertising side of our business – Time Warner Cable Media – has launched a new campaign called “That’s how.” The multimedia campaign is designed to help raise awareness to our ability to help local businesses and advertisers solve…

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Categories: Digital Cable, Programming, What's New

Now Launching TWC Community Support Forums

Did you know that we have a specific section of the Time Warner Cable website for customer feedback — including a place where you can request specific TV channels?

It’s true – just follow this link, scroll…

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Categories: Cool Stuff, Customer Care, Digital Cable, Future of the Industry, How-To, In the Community, Product Launches

We’re Converting Analog Signals to Digital Across The New York Region

If you live in Mount Vernon, Staten Island, or Bergen County, N.J., you may have gotten a letter from us announcing that we’re transitioning from analog channels in the Basic TV package to an all-digital TV signal. Over the summer,…

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Categories: Customer Care, Digital Cable, Fact-Checking, In the Community, New York City, What's New

Giving “Game of Thrones” Fans the Royal Treatment

Who wouldn’t want to be treated like a king or queen? In partnership with HBO, Time Warner Cable is giving its customers the royal treatment as we get ready for the season premiere of Game…

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Categories: Content Delivery, Cool Stuff, Digital Cable, New York City, On Demand, Product Launches, Programming, Social Media Issues/Strategy, TV Everywhere

Video: How to Adjust the Settings For Your TV and Cable Box

It’s tax season, and with tax season can come a sweet, sweet refund check. With a refund check can come a splurge – like a new TV.

My parents got a new TV a few years ago, and didn’t…

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Categories: Customer Care, Digital Cable, Fact-Checking, How-To

New Version of TWC TV App for iPad Allows You to Watch On Demand Content

Not every app update is a big deal – usually it’s just a few bug fixes, stability upgrades, adding some channels here and there. This one is different.

Today, we’re launching a new version of our TWC TV app…

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Categories: Content Delivery, Cool Stuff, Digital Cable, Future of the Industry, Product Launches, Programming, app, iOS

Our Data Center, Minus the Data

We’re building a new data center in Charlotte, NC to process the phone, broadband, and video that makes up so much of our customer’s lives. I took a tour of it a few weeks ago, and took a bunch of…

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Categories: Content Delivery, Cool Stuff, Customer Care, Digital Cable, Future of the Industry, What's New

Technology Build-Out Fosters Business Connectivity, Innovation

This past July, CNBC released its America’s Top States For Doing Business, recognizing business prize innovation, nurturing new ideas and building the infrastructure to support them. While it may be surprising to some that the top state for…

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Categories: Broadband Penetration/Deployment, Carolinas, Content Delivery, Digital Cable, Home Phone, New York City, Northeast, What's New

We’ve Got a New, Updated Guide Coming to a Cable Box Near You

Have you noticed a big change to the on-screen Guide on your Time Warner Cable digital cable box?  If not, you soon will.

Time Warner Cable is in the process of launching a new, upgraded Guide on our customers’ digital…

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Categories: Carolinas, Content Delivery, Cool Stuff, Digital Cable, New York City, Northeast, On Demand, Product Launches

Our Customers Can Use HBO Go on Roku, Xbox, and Samsung Smart TVs

It’s a big week for us here at Time Warner Cable. Believe it or not, we really, really do want our customers to enjoy the content they love on as many devices as possible. We take the “any content, any…

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Categories: Content Delivery, Cool Stuff, Digital Cable, Future of the Industry, Product Launches, Programming