“DIY” the Cable Way: How to Self-Install Cable, Phone and Internet

Nowadays there are resources to empower people to do almost all repairs, installations, etc. in their homes on their own. If you want to install a ceiling fan there are books that teach you how. If you…

Continue Reading

Categories: Broadband Penetration/Deployment, Customer Care, Digital Cable, Home Phone, How-To, Product Launches

How Remote DVR For iPad Saves My Life

Actually, forgetting to set the DVR to record my favorite show(s) isn’t life or death. It’s a problem, but it’s a textbook first-world problem

Let’s take a few steps back and talk about what Remote DVR is. In fact, maybe…

Continue Reading

Categories: Cool Stuff, Hawaii, How-To, Programming, Sports, TV Everywhere

Fix for Volume Issues in Our iPad App

From time to time, I see a spike in volume-related complaints about our iPad app on here. “The app looks great, but I can’t HEAR anything,” is what people usually say. And if I see something occasionally, I can be…

Continue Reading

Categories: Content Delivery, Cool Stuff, Customer Care, How-To

Grab That Prize With a Metal Claw: Using Keywords In Your Job Search

Your job search and that claw game at the bowling alley have a lot in common. There’s two ways to play:

1) Put your money in there and try to grab anything at all, over and over until time…

Continue Reading

Categories: Cool Stuff, Fact-Checking, How-To, What's New

Wimbledon is here. Watch it anywhere with Time Warner Cable and ESPN

Yesterday began the 125th anniversary of The Championships, Wimbledon (or just Wimbledon, as it’s know on the streets), the world’s oldest tennis competition. For non fans of tennis, Wimbledon is remarkable as much for being the only…

Continue Reading

Categories: Content Delivery, Cool Stuff, How-To, Programming, Sports, TV Everywhere, What's New

New York State Regents Prep Program Comes to Local On Demand

If you’re a Time Warner Cable customer with high school age children in New York, this might be for you. Right now, families can tune in to Local On Demand for Regents Review 2.0, a series of…

Continue Reading

Categories: Cool Stuff, How-To, In the Community, Local On Demand, New York City, On Demand, Programming

Getting the Most Out Of Your Remote: “What are all those fancy buttons for anyway?”

Whether you are new to our service, or you’ve been a customer of ours over the years, initially you were given a remote control with lots of buttons; all different colors, with arrows, letters, numbers, blank…..it takes a diligent detective…

Continue Reading

Categories: Content Delivery, Cool Stuff, Customer Care, How-To

I Like Big Buttons and I Can Not Lie

Meet the Time Warner Cable Easy Clicker Remote. It’s got big buttons.

Continue Reading

Categories: Cool Stuff, How-To, New York City

Launching ESPN 3D, Trying 3DTV

We’re launching ESPN 3D today, as you may have heard. It’s available to digital subscribers who purchase the Time Warner Cable 3D Pass at a monthly subscription rate of $10.00.

From the press release:

Subscribers can enjoy

…

Continue Reading

Categories: Carolinas, Content Delivery, Cool Stuff, Future of the Industry, How-To, Kansas City, Mid-West, New York City, Northeast, On Demand, Product Launches, Texas, What's New

How To Manage Your Account Online With My Services

We have a fantastic new online tool to access and manage your Time Warner Cable account, TV, internet and phone. 

My Services lets you take charge of your existing products and easily upgrade and sign up for the new great features…

Continue Reading

Categories: Cool Stuff, Customer Care, How-To, TV Everywhere, What's New