Video: How to Adjust the Settings For Your TV and Cable Box

It’s tax season, and with tax season can come a sweet, sweet refund check. With a refund check can come a splurge – like a new TV.

My parents got a new TV a few years ago, and didn’t…

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Categories: Customer Care, Digital Cable, Fact-Checking, How-To

5 Things You Need to Know about Finding a Job on Facebook

Did you know that Facebook is becoming a go-to resource for recruiters? It may be time to tidy up your Facebook profile – especially if you’re job hunting.

I want to share with you 5 ways you can use Facebook…

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Categories: Cool Stuff, How-To, Social Media Issues/Strategy, What's New

How to Tweak Your LinkedIn Profile to Get A Recruiter’s Attention

What happens when the candidate recruiters are seeking hasn’t applied to the job we are recruiting for? Well, we go out and find them.

In the past, recruiters’ passive recruiting efforts started with cold calls and leads. And we…

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Categories: Fact-Checking, How-To, What's New

“DIY” the Cable Way: How to Self-Install Cable, Phone and Internet

Nowadays there are resources to empower people to do almost all repairs, installations, etc. in their homes on their own. If you want to install a ceiling fan there are books that teach you how. If you…

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Categories: Broadband Penetration/Deployment, Customer Care, Digital Cable, Home Phone, How-To, Product Launches

How Remote DVR For iPad Saves My Life

Actually, forgetting to set the DVR to record my favorite show(s) isn’t life or death. It’s a problem, but it’s a textbook first-world problem

Let’s take a few steps back and talk about what Remote DVR is. In fact, maybe…

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Categories: Cool Stuff, Hawaii, How-To, Programming, Sports, TV Everywhere

Fix for Volume Issues in Our iPad App

From time to time, I see a spike in volume-related complaints about our iPad app on here. “The app looks great, but I can’t HEAR anything,” is what people usually say. And if I see something occasionally, I can be…

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Categories: Content Delivery, Cool Stuff, Customer Care, How-To

Grab That Prize With a Metal Claw: Using Keywords In Your Job Search

Your job search and that claw game at the bowling alley have a lot in common. There’s two ways to play:

1) Put your money in there and try to grab anything at all, over and over until time…

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Categories: Cool Stuff, Fact-Checking, How-To, What's New

Wimbledon is here. Watch it anywhere with Time Warner Cable and ESPN

Yesterday began the 125th anniversary of The Championships, Wimbledon (or just Wimbledon, as it’s know on the streets), the world’s oldest tennis competition. For non fans of tennis, Wimbledon is remarkable as much for being the only…

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Categories: Content Delivery, Cool Stuff, How-To, Programming, Sports, TV Everywhere, What's New

New York State Regents Prep Program Comes to Local On Demand

If you’re a Time Warner Cable customer with high school age children in New York, this might be for you. Right now, families can tune in to Local On Demand for Regents Review 2.0, a series of…

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Categories: Cool Stuff, How-To, In the Community, Local On Demand, New York City, On Demand, Programming

Getting the Most Out Of Your Remote: “What are all those fancy buttons for anyway?”

Whether you are new to our service, or you’ve been a customer of ours over the years, initially you were given a remote control with lots of buttons; all different colors, with arrows, letters, numbers, blank…..it takes a diligent detective…

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Categories: Content Delivery, Cool Stuff, Customer Care, How-To