TWC In the Community: AIDS Walk NY

This past Sunday, May 19, Time Warner Cable participated in the AIDS Walk New York for the fifth consecutive year. Our OUT@TWC New York City Employee Network led the walk.

Led by TWC employee co-captains Aundre Donaldson and Hector Rosario,…

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Categories: In the Community, New York City, What's New

We’re Converting Analog Signals to Digital Across The New York Region

If you live in Mount Vernon, Staten Island, or Bergen County, N.J., you may have gotten a letter from us announcing that we’re transitioning from analog channels in the Basic TV package to an all-digital TV signal. Over the summer,…

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Categories: Customer Care, Digital Cable, Fact-Checking, In the Community, New York City, What's New

Expanding The Intelligence Of Your Home

How does a company, with its roots firmly planted in the cable, Internet and phone industry, find itself in the home management and security business? For starters, how about a good old fashioned opportunity?

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Categories: Broadband Penetration/Deployment, Cool Stuff, Future of the Industry, Hawaii, Kansas City, Mid-West, New York City, Ohio, Product Launches, Texas, What's New, Wireless, Wisconsin

TWC’s New Data Center Gives Companies Something To Bank On

If you ask most people what a bank is known for, they’re likely to tell you, it’s a safe and secure place to stash their cash. Besides, not too many people are willing to stuff their…

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Categories: Future of the Industry, Internet Safety, New York City, What's New

Giving “Game of Thrones” Fans the Royal Treatment

Who wouldn’t want to be treated like a king or queen? In partnership with HBO, Time Warner Cable is giving its customers the royal treatment as we get ready for the season premiere of Game…

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Categories: Content Delivery, Cool Stuff, Digital Cable, New York City, On Demand, Product Launches, Programming, Social Media Issues/Strategy, TV Everywhere

Time Warner Cable Gets A Kick Out Of Dallas Cup

DALLAS, TX –

The Dallas Cup is “… the top international youth soccer tournament in the U.S. and one of the most prestigious youth tournaments in the world,” according to Dallas Cup Executive Director, Andy Swift.…

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Categories: Cool Stuff, In the Community, Kansas City, New York City, Ohio, Programming, Sports, Texas, What's New, Wisconsin

Time Warner Cable Employees’ Holiday Giving Helps Thousands

Over the holiday season Time Warner Cable and its employees supported our favorite charities with donations of money, toys and time as part of the company’s “Holiday Hopes & Happenings,” and in the process, made 2012′s…

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Categories: Carolinas, Corporate Social Responsibility, In the Community, New York City, Northeast, What's New

In Good Company: Tessie Topol Joins 826 National Board

We’re excited to share that Time Warner Cable Vice President of Corporate Social Responsibility & Community Affairs, Tessie Topol, has recently been appointed as a new member of the 826 National Board.  826 is a network…

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Categories: Connect a Million Minds, Cool Stuff, Corporate Social Responsibility, New York City

We are Issuing Automatic Service Credits to Customers Affected by Hurricane Sandy

Hurricane Sandy knocked out power and cable for a lot of our customers – and it’s only natural to wonder if you’re going to be billed for the days you couldn’t use our service.

The short answer is: you’re not.…

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Categories: Customer Care, In the Community, New York City, What's New

Post-Sandy: Updated List of Known Outages with Approximate Repair ETAs

We now have updated street-level information on many TWC outages in most New York City boroughs. However, we are still working on adding Manhattan to this list. As soon as I have information for Manhattan, I’ll update this post.

This…

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Categories: Fact-Checking, In the Community, New York City, Northeast, What's New