Posts Categorized: Product Launches

TWC’s Marcus on Comcast Merger: We Remain Committed to Providing Great Customer Experiences

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Last week we announced an agreement to merge with Comcast Corporation. This is a historic time, and I’m excited about the tremendous benefits this merger will bring to consumers. Comcast and Time Warner Cable have been behind all of the cable industry’s most important innovations – high-speed Internet, DVRs and Video On Demand, to name… Read more »

Get the Details on TWC’s Plan to Transform TV & Internet Experience

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Earlier this month, TWC’s Chairman and CEO Rob Marcus wrote a blog post about how we are rededicating ourselves to providing superior customer service. Today, we’re announcing a major step in that initiative – a plan to transform the Time Warner Cable customer experience, beginning with our two largest markets, New York City and Los Angeles. We’re… Read more »

TWC Mobile News App Gets Update – Live TV

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News breaks quickly and it often happens when we’re not near a TV or desktop computer. That’s why Time Warner Cable just released its redesigned TWC News mobile app. The app provides indepth news coverage, just about any place – any time. It’s free to download and available for both Apple and Android phones. The app gives both TWC customers and non-customers access… Read more »

TWC IntelligentHome Now Available In NYC

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Time Warner Cable IntelligentHome opened its doors this month to New York City. With the addition of the Big Apple, this next-generation service is now available to 95 percent of the company’s customers, nationwide. IntelligentHome is TWC’s home management and security system that puts customers in control with the use of an in-home touchscreen, laptop or mobile device…. Read more »

Introducing “Everyday Low Price Internet”

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Everyone uses the Internet a little bit differently. Some people binge-watch entire seasons of TV shows on Netflix or HBO Go. Other people upload videos of themselves playing video games or lip syncing to pop songs in their underpants. And other people just check their email, read the news once in a while and maybe… Read more »

Outgoing CEO Glenn Britt Reflects on Career, Industry During Q3 Earnings Call

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After four decades in the cable industry, TWC’s Chairman and CEO Glenn Britt is retiring at the end of the year. This morning, in his last quarterly earnings call with investors, Glenn shared his thoughts and reflections on the industry and addressed many of the issues facing Time Warner Cable today – such as increased… Read more »

Get The Download On TWC’s Internet Speed Upgrade

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We are announcing some cool Internet speed upgrades today. First, after a successful launch in Kansas City, we are beginning to roll out 100 Mbps download speeds – our fastest yet – to residential and business customers in other markets. As we write this, residential customers in Los Angeles who subscribe to our Ultimate 50… Read more »

Scripps Network Channels Now Available Out of Home On TWC TV App

Untangled - Scripps Interactive

Our out-of-home offerings on the TWC TV app just keep expanding: as of today, Time Warner Cable customers with the TWC TV app on iOS and Android platforms and TWCTV.com are able to access live programming from Scripps Network Interactive’s channels outside their home. Now you can watch the Travel Channel while traveling, HGTV in… Read more »

TWC Launches WiFi Hotspots in Hawaii

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At an event at the University of Hawaii’s Stan Sheriff Center last week, Oceanic Time Warner Cable officially announced that the company has begun deployment of TWC WiFi™, a statewide WiFi Hotspot network for its customers. Access to the TWC WiFi network is free to Oceanic Time Warner Cable customers with Standard Internet or above… Read more »