Posts Categorized: Social Media Issues/Strategy

Giving “Game of Thrones” Fans the Royal Treatment

Who wouldn’t want to be treated like a king or queen? In partnership with HBO, Time Warner Cable is giving its customers the royal treatment as we get ready for the season premiere of Game of Thrones on Sunday, March 31 at 9/8c. Beginning Thursday, March 28, The Game of Thrones Exhibition, opens to Time Warner… Read more »

“Common Sense” Media for Kids and Video Games

If you have children that love playing video games, chances are they might have recently received a new gaming system or new video games for holiday gifts. As a parent, you probably want to know everything you can about the games your kids are playing, including their ratings, any objectionable content, and if they have any… Read more »

TWCable Events This Week: AdWeek Panel, Social Media for Business Owners and a CAMM PSA Contest

It’s a big week for Time Warner Cable events — here’s a roundup to a few of the most interesting ones happening across our footprint. _____________________________ Local cable advertising is massively important to political advertisers, as you might imagine. We’ve learned a lot about the ups and downs of the political advertising business over the… Read more »

New Reports From Our Research Program Address Important Telecom Challenges

In 2009 we launched our Research Program on Digital Communications. It was designed to get the top minds in the academic and public policy communities to write about the important ideas, questions and challenges facing the telecommunications industry. Since that time the program has been awarding $20,000 stipends to writers from colleges, universities and non-profits…. Read more »

Once Upon a Time, There Was a Tweet

Last week I hit the Vegas Strip to attend Public Relations Society of America‘s 4th Annual Social Media conference. The event featured keynote addresses from NASA social media manager Stephanie Schierholz, communications expert Shel Holtz and New York Times tech columnist David Pogue. Marketers and communicators from private and public sectors came to the conference… Read more »

Consequences Will Never Be The Same: Cyberbullying, Parental Controls and Online Safety

Last week, BoingBoing posted a video of an extremely angry father, screaming into a webcam at a faceless army of people who’d been using the Internet to threaten his 11-year-old daughter. You should be warned that this video contains the sort of language that a furious father would use when addressing his daughter’s tormentors. Adjust… Read more »

How to Use Social Media to Complain to Us

Hello all Time Warner Cable subscribers!  My name is Steve Dick (@TWCableSteve) and I am the Director of Support Operations for Time Warner Cable. Part of my responsibility is the implementation and on-going support for our customers via social media channels.  Phil Blum (@TWCablePhil) is the Manager for our social media team. We understand how… Read more »