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Social Media Issues/Strategy
Oct 03 2011

By: Jeff Simmermon at 02:43 pm

TWCable Events This Week: AdWeek Panel, Social Media for Business Owners and a CAMM PSA Contest

It’s a big week for Time Warner Cable events — here’s a roundup to a few of the most interesting ones happening across our footprint.

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Local cable advertising is massively important to…

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Categories: Content Delivery, Cool Stuff, Future of the Industry, In the Community, New York City, Social Media Issues/Strategy, What's New

Sep 01 2011

By: Fernando Laguarda at 05:28 pm

New Reports From Our Research Program Address Important Telecom Challenges

In 2009 we launched our Research Program on Digital Communications. It was designed to get the top minds in the academic and public policy communities to write about the important ideas, questions and challenges facing the telecommunications industry. Since…

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Categories: Cool Stuff, Future of the Industry, Social Media Issues/Strategy

Feb 23 2011

By: Tara DeGeorges at 12:07 pm

Once Upon a Time, There Was a Tweet

Last week I hit the Vegas Strip to attend Public Relations Society of America‘s 4th Annual Social Media conference. The event featured keynote addresses from NASA social media manager Stephanie Schierholz, communications expert Shel Holtz and…

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Categories: Cool Stuff, Social Media Issues/Strategy, What's New

Jul 19 2010

By: Jeff Simmermon at 05:59 pm

Consequences Will Never Be The Same: Cyberbullying, Parental Controls and Online Safety

Last week, BoingBoing posted a video of an extremely angry father, screaming into a webcam at a faceless army of people who’d been using the Internet to threaten his 11-year-old daughter.

You should be warned that this video…

angrydad

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Categories: Internet Safety, Product Launches, Social Media Issues/Strategy, What's New

Apr 27 2010

By: Steve Dick at 05:28 pm

How to Use Social Media to Complain to Us

Hello all Time Warner Cable subscribers!  My name is Steve Dick (@TWCableSteve) and I am the Director of Support Operations for Time Warner Cable.

Steve Dick

Part of my responsibility is the implementation and on-going support for our customers…

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Categories: Customer Care, Social Media Issues/Strategy