Time Warner Cable is launching a social media hub featuring a blog at www.twcableuntangled.com.
The goal of the policy is to set expectations and guidelines about the posting and moderation of comments to the blog. One of the reasons that we started Untangled was to open up another line of communication with you, our customers. As such, we encourage you to reach out to us through the comments here, on Twitter, or by emailing a contributor. However, we want you to do so in a safe and wise manner, so that our blog is a place where everyone is respected.
We will do our best to review and publish your comments as quickly as possible to keep the conversation going – hopefully within a day during the business week.
We want to hear your stories, viewpoints and opinions. We do require that you include at least an email address; these will not be displayed on the blog, but are required for verification purposes.
Remember that a blog is forever, and comments posted to a blog may be recorded and stored in multiple places. Your comments are likely to be accessible for a long time and you do not know who will read them eventually. You should be careful and selective about the comments you make and the information you choose to include in your comments.
Comments are moderated and generally will be posted to the blog if they follow our guidelines. Our basic rule is simple: It’s OK to disagree, just don’t be disagreeable. Also,
Finally, have fun and we look forward to hearing from you!