How Remote DVR For iPad Saves My Life

Actually, forgetting to set the DVR to record my favorite show(s) isn’t life or death. It’s a problem, but it’s a textbook first-world problem

Let’s take a few steps back and talk about what Remote DVR is. In fact, maybe…

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Categories: Cool Stuff, Hawaii, How-To, Programming, Sports, TV Everywhere

New Updates to the TWCable TV app for iPad

On September 29th, our customers are going to notice some new changes to the free TWCable TV app for the iPad. Again, this is a work in progress, and we’re trying to add features and improvements on…

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Categories: Content Delivery, Cool Stuff, Customer Care

Now Launching the TWCable TV iPad App, Version 2.0

As you may recall, we released a pretty popular iPad app this spring that allows our customers to watch live streaming cable in HD right there at home — balanced on the kitchen counter, cradled in their laps, or…

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Categories: Content Delivery, Cool Stuff, Customer Care, Future of the Industry, Product Launches, Programming, TV Everywhere, What's New

We Filed A Request For Declaratory Judgment With Viacom This Afternoon

Last week, we pulled a number of channels from our iPad app. The Internet – not exactly a haven for measured discourse or patience for complex ideas – lit up with verbiage more commonly found…

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Categories: Content Delivery, Fact-Checking, New York City, Programming, Retransmission Consent, TV Everywhere, What's New

Television Is Melting and I Want My TWCable TV App

In case you hadn’t noticed, we’re pretty excited about our free app for the Apple iPad. As of right now, more than 300,000 people have downloaded the thing, and the numbers are climbing by the minute.

Right…

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Categories: Content Delivery, Cool Stuff, Future of the Industry, In the Community, Product Launches, Programming, TV Everywhere, What's New

MyServices Backend Down in Raleigh, Wilmington NC This Weekend

This is not going to be my favorite blog post that I’ve ever written, but it’s important that our North Carolina customers understand the following:

We are going to be doing some streamlining and routine maintenance on…

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Categories: Customer Care, Fact-Checking, In the Community, Outages/Service Issues

IPad App Updates: Volume Control and Erroneous Error Messages

It’s been a big week for all of us here at Time Warner Cable, particularly with regard to our iPad app.

You may have heard about that.

We’ve been following Twitter, blogs, news sources and comments on…

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Categories: Content Delivery, Cool Stuff, Customer Care, In the Community, Product Launches, Programming, TV Everywhere

Heavy Demand Crashed Our iPad App Last Night: It’s Not A Good Party Unless You Run Out Of Beer

We were pretty sure that our iPad app was going to be fairly popular, but we had no idea that it was going to be the most downloaded app in the iTunes store yesterday. The demand was…

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Categories: Content Delivery, Cool Stuff, Customer Care, Fact-Checking, Future of the Industry, Outages/Service Issues, Product Launches, Programming, TV Everywhere

Everybody Loves Those iPads

Apple set up a surprise “pop-up store” here in Austin during South by Southwest Interactive specifically to sell the iPad. They ran out really fast, as I understand it. I walked past the line on the way to a panel,…

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Categories: Cool Stuff, In the Community, Texas, What's New

Glenn Britt Talks About the Future of the Cable Industry

This is part four of our video series — earlier this week we announced our iPad app, and have been sharing a broader conversation about what the future holds for us. Here, you can see CEO Glenn Britt talking about…

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Categories: Cool Stuff, Future of the Industry, Product Launches, TV Everywhere, What's New