Time Warner Cable Policies and Terms of Use

The policies on this page govern the use and navigation of this Web site, currently located at twcableuntangled.com (the “Web site” or the “site”).

Terms of Use

This Web site is an online information and communication service provided by Time Warner Cable. Please read these Terms of Use carefully before using this site. By using this site, you signify your agreement with these Terms of Use. If you do not agree with any of the below Terms of Use, do not use this site. Time Warner Cable reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time. Such modifications shall be effective immediately upon posting of the modified Terms of Use. By using this service after we have posted notice of such modifications, alterations or updates, you agree to be bound by the revised terms. Time Warner Cable retains the right to deny access to anyone at its complete discretion for any reason including for violation of any of these Terms of Use. This Web site provides links to many other Web sites affiliated with Time Warner Cable that may have Terms of Use Policies different from, or in addition to, the Terms of Use specified herein, particularly in the case of Web sites hosting third-party content or that allow postings by third-parties. By accessing such Web sites through links provided on this Web site, you agree to abide by each applicable Terms of Use policy as therein specified.

Trademarks, Copyrights and Restrictions

This site is controlled and operated by Time Warner Cable, 60 Columbus Circle, New York, NY 10023. The phone number is (212)-364-8200. All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Time Warner Cable, its related companies or by other parties that have licensed their material to Time Warner Cable. Material on this Web site is owned, operated, licensed or controlled by Time Warner Cable, and is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Time Warner Cable in each instance. Use of the materials from this Web site on any other Web site or networked computer environment, or use of such materials for any purpose other than personal, non-commercial use is a violation of these Terms of Use, and of Time Warner Cable’s copyrights, trademarks and other proprietary rights, and is prohibited.

Links

This site may contain links to other Web sites (“Linked Sites”). The Linked Sites are for your convenience only, and you access them at your own risk. Time Warner Cable is not responsible for, and does not endorse, the content of any Linked Sites whether or not Time Warner Cable is affiliated with the sponsors of such a Linked Site. Visitors to any Linked Site are urged and expected to abide by the Terms of Use and Privacy Policies of that particular Linked Site.

Time Warner Cable welcomes links to this site. You may establish a hypertext link to this site, provided that the link does not state or imply any sponsorship or endorsement of your site by Time Warner Cable. You may not use on your site any trademarks, service marks or copyrighted materials appearing on the Time Warner Cable site, including but not limited to any logos or characters, without the express written consent of the owner of the mark or right. You may not frame or otherwise incorporate into another Web site any of the content or other materials on the Time Warner Cable site without prior written consent of Time Warner Cable.

Representation

By submitting, posting, uploading, sending or otherwise transmitting any information, content or materials (“Submitted Materials”) on, to or through the site, you represent, warrant and covenant that: (1) the Submitted Materials are original to you and that no other party has any rights thereto, or that you have the necessary licenses, rights, consents and permissions to use such Submitted Materials and submit them to the site for our use in accordance with these Terms of Use; and (2) none of your Submitted Materials will contain any materials that violate any applicable laws or regulations, or misappropriate or infringe any third party right, or that are threatening, hateful, harassing, profane, vulgar, obscene, sexually explicit, defamatory, deceptive, or fraudulent, contain a virus, spyware, or other harmful component, or contain false or misleading indications of origin or statements of fact. You further represent, warrant and acknowledge that you are responsible for any and all of your Submitted Materials, in whole and in part, and for any consequences that may arise, directly or indirectly, therefrom.

Please be aware that generally, information you post on, upload to or distribute through a message board, blog or any similar feature on the site will be accessible by other users of the site.  Please be sure that any such information is information that you are comfortable having shared with other users and even the public.

User Conduct

You further agree not to (i) engage in spidering, “screen scraping,” “database scraping,” harvesting of e-mail addresses or other personal information, or any other automatic or unauthorized means of accessing, logging-in or registering on the Web Site, or obtaining lists of users or other information from or through the Web Site, including, without limitation, any information residing on any server or database connected with the Web Site; (ii) attempt (or encourage or support any one else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Web Site, or any content thereof, or make unauthorized use thereof; or (iii) impersonate any other person or entity, whether actual or fictitious, including anyone from the Web Site or Time Warner Cable.

DISCLAIMER OF WARRANTIES AND LIABILITY

THE MATERIALS ON TIME WARNER CABLE’S WEB SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TIME WARNER CABLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH, UNDER THE LAWS APPLICABLE TO THIS AGREEMENT, ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION. NEITHER TIME WARNER CABLE, NOR ITS AFFILIATED OR RELATED ENTITIES, NOR ANY PERSON INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF TIME WARNER CABLE’S WEB SITE WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT TIME WARNER CABLE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE MATERIAL THAT YOU READ ON TIME WARNER CABLE’S WEB SITE IS PROVIDED FOR ENTERTAINMENT AND PROMOTIONAL PURPOSES. TIME WARNER CABLE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN TIME WARNER CABLE’S WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

YOU EXPRESSLY AGREE THAT USE OF THE TIME WARNER CABLE SITE IS AT YOUR SOLE RISK. YOU EXPRESSLY AGREE THAT NEITHER TIME WARNER CABLE, NOR ITS AFFILIATED OR RELATED ENTITIES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, OR AGENTS, NOR ANY PERSON OR ENTITY INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF TIME WARNER CABLE’S WEB SITE ARE RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM THE USE OR MISUSE OF THIS SITE OR ANY OTHER TIME WARNER CABLE WEB SITE. BY WAY OF EXAMPLE, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, TIME WARNER CABLE AND RELATED PERSONS AND ENTITIES SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY CLAIM OR DAMAGE ARISING FROM FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION, COMPUTER VIRUS, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF PERSONAL RECORDS, OR THE RELIANCE UPON OR USE OF DATA, INFORMATION, OPINIONS OR OTHER MATERIALS APPEARING ON THIS SITE. YOU (AND NOT TIME WARNER CABLE) ASSUME THE ENTIRE COST OF, AND RESPONSIBILITY FOR ANY AND ALL NECESSARY SERVICING, REPAIR OR CORRECTION RESULTING FROM YOUR USE OF THIS SITE. IN ADDITION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT TIME WARNER CABLE IS NOT LIABLE OR RESPONSIBLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER SUBSCRIBERS OR THIRD PARTIES.

Indemnification

You agree to indemnify, defend and hold harmless, Time Warner Cable, its subsidiaries and other affiliated companies, its officers, directors, employees, agents, licensors, suppliers and any third-party information providers to the site from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from: (i) any violation of these Terms of Use, (ii) your use of the site or any content made available on or through the site, or (iii) your Submitted Materials, in whole or in part. Time Warner Cable reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Time Warner Cable in asserting any available defenses.

Jurisdictional Issues

Unless otherwise specified, the materials in the Time Warner Cable Web site are presented solely for the purpose of entertainment and promoting programs and other products available in the United States, its territories, possessions, and protectorates. This site is controlled and operated by Time Warner Cable from its offices within the State of New York, United States of America. Time Warner Cable makes no representation that materials in Time Warner Cable’s Web site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with their local laws, if and to the extent local laws may be applicable. This agreement shall be governed by, construed and enforced in accordance with the laws of the State of New York, as it is applied to agreements entered into and to be performed entirely within such State. Any action you, any third party or Time Warner Cable bring to enforce this agreement or, in connection with, any matters related to this site shall be brought only in either the state or Federal Courts located in New York County, New York, and you expressly consent to the jurisdiction of said courts. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement, and shall not affect the validity and enforceability of any remaining provisions. This represents the entire agreement between the parties relating to the matters contained herein and shall not be modified except in writing, signed by Time Warner Cable.

Privacy

Time Warner Cable is very respectful about the privacy concerns of the visitors to its sites on the Internet. As a general policy, no personal information is automatically collected from visitors to this site. However, certain non-personal information of visitors is recorded by the standard operation of Time Warner Cable’s Internet servers. This information is primarily used to provide an enhanced online experience for the visitor. Information tracked includes the type of browser being used by the visitor (e.g., Netscape, Internet Explorer), the type of operating system (e.g., Macintosh, Windows) in use by the visitor and the domain name of the visitor’s Internet service provider (e.g., America Online, Earthlink). By having this information, Web pages optimized for a particular visitor’s computer are automatically made available to that visitor. Other use of this information may include internal review of the number of visitors to this site but only in an aggregate and non-personally-identifiable form. E-mail addresses and other personally identifiable data about visitors to this site are known to Time Warner Cable only when voluntarily submitted by the users Time Warner Cable will only use personally identifiable data provided at this site for the purposes described at the time it is collected (for example, the e-mail addresses visitors provide in order to receive e-mail alerts will only be used for the purpose of sending these e-mail alerts).  You can read more about Time Warner Cable’s privacy and information practices with respect to this site on the site’s Privacy Policy.  Time Warner Cable sites, as well as any other third party sites linked to from this Web site, may each have different privacy policies and practices. You should carefully review these other Web sites’ privacy policies in order to determine how each site may use any personal information you provide.

A Special Note for Parents Concerning Privacy

On sites specifically designed for children, Time Warner Cable makes a special effort to encourage children to consult with their parents before furnishing data. However, Time Warner Cable believes that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a “kid-friendly” online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission. For additional information about parental control tools, please consult the “Consumer Assistance” page of the Direct Marketing Association home page (www.the-dma.org).

Copyright Infringement Claim Notice and Procedure
Time Warner Cable’s users, subscribers and account holders may not upload, post, transmit or otherwise make available on or via the this site, or any other Time Warner Cable site or service, any material protected by copyright in a manner that infringes that copyright.  In accord with the Digital Millennium Copyright Act, it is the policy of Time Warner Cable to terminate in appropriate circumstances the site or service use privileges of any user, subscriber or account holder who is a repeat infringer.  However, Time Warner Cable also expressly reserves the right to terminate or suspend the service of any user, subscriber or account holder even for a single act of infringement.  These policies do not affect any other rights Time Warner Cable may have under law or contract.

If you believe that material has been uploaded, posted, transmitted or otherwise made available on or via this site, or any other Time Warner Cable/Road Runner Service, in a manner that is not authorized by the copyright owner, its agent, or the law, please provide the following information to our copyright agent:

(1)  A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

(2)  Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

(3)  Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Time Warner Cable to locate the material;

(4)  Information reasonably sufficient to permit Time Warner Cable to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

(5)  A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(6)  A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The above information should be directed to:

C. Dzujna
Time Warner Cable
60 Columbus Circle
New York, NY 10023

Phone: 212-364-8457
Fax: 704-973-6207

copyright@twcable.com

Termination

Time Warner Cable may terminate, change, suspend or discontinue any aspect of the site at any time.  Time Warner Cable also may restrict, suspend or terminate your access to the site, to any  materials on the site and/or its services if Time Warner Cable believes you are in breach of this User Agreement or applicable law, or for any other reason without notice or liability.

Last updated: June 10, 2010